As the Content Team Manager, I own the web content and email marketing strategy at educations.com, a KEG company, while managing a team of 3 digital marketers.
Key achievements and responsibilities include:
Creating and executing a user-centered content strategy to improve quality of content, boost traffic and leads, and improve student on-page experience.
Developing the logic for H1s on 200,000+ product listings pages.
Planning and executing an automated email marketing strategy which boosted average OR and CTOR, user engagement, as well as traffic from email.
Developing a complete Content Brand Style Guide, ensuring consistency in brand and marketing campaigns.
Full HR responsibilities: team performance monitoring and evaluations, hiring, managing time off, etc.
Stakeholder and change management involving developers, designers, SEO, product managers, external stakeholders, etc.
As the Content Designer for, I was responsible for creating web content focused on addressing key student pain points, with the goal of increasing web traffic and leads.
Key achievements and responsibilities include:
Creating user-focused web content pieces, 5 of which are in the top 10 best performing editorial pages on the entire site, which together brought over 600,000 page visits over two years.
Helping facilitate a large-scale CMS migration through content audits, setting a clearer information architecture, identification and communication of potential issues.
Restructuring information architecture for 8 sites, conducted content audits, and devised and maintained an content strategy with the goal of increasing traffic, backlinks and domain authority.
Developing 4 interactive quizzes which brought in around 5,000 email leads a month, with a conversion rate of 50-70%.
Rewriting the copy on student-facing tools and products with the goal of improving clarity.
As a Junior Digital Content Editor, I was responsible for writing and editing web content for educations.com.
Key achievements and responsibilities include:
Creating dozens of new web articles according to high-traffic keywords and relevant SEO topics.
Creating a program recommendation quiz with a 99% conversion between completion and lead submission.
Writing 400 search texts with the goal of increasing traffic to newly created program listings.
Editing partnership content pieces according to client's requests.
Maintaining a university database as a part of the company's partnership with Unibuddy.
Conducting interviews with subject matter experts to ensure high level of accuracy in content production.
As a Graphic Designer, I was in charge of creating marketing deliverables and branding guidelines for a dozen international clients.
Key achievements and responsibilities include:
Streamlining brand strategies for over 20 companies.
Performing brand identity audits to provide recommendations for improvement based on the company’s brand strategy goals (rebrand maintaining brand consistency, etc.).
Creating 7 brand identity guides covering both visual identities and other brand features like voice and tone, demographic, positioning in the market, photo usage etc.
As a Graphic Designer, I was in charge of creating social media and print design deliverables (flyers, posters, leaflets) for marketing the organization's events.
Key achievements and responsibilities include:
Designed marketing material to promote various faculty events and raise brand awareness, including 10+ posters, over 20 Facebook event banners, and a yearbook.
Designed promotional materials for 30+ student events, boosting awareness and student participation.
Led collaboration efforts with another student organization (EESA) to organize events and workshops.
Developed a logo for an annual ski trip, used in event merch and marketing collateral.
Metropolitan University, Serbia - expected graduation in 2026
Thesis: The
Relevant coursework: Digital Marketing, Branding Campaigns, Digital Business Models, Digital Innovation and Transformation, Strategic Management and Leadership
Metropolitan University, Serbia - graduated in 2023
Thesis: The Role of Digital Illustrations on Brand Perception and Customer Trust and Loyalty
Relevant coursework: UX, Web Design, Digital Photography, Graphic Design, Typography
Content Marketing Certification Course, HubSpot Academy - 2024
People-Centered Designing Course, The Open University - 2024
Design Thinking Course, The Open University - 2024
Inbound Marketing Certification Course, HubSpot Academy - 2022
Brand strategy and guidelines management
Email marketing and automation
Search engine optimization (SEO)
Brand reputation and PR monitoring
Tools: Ahrefs, SurferSEO, ActiveCampaign, user.com, SurveyMonkey, Google Analytics 4, Google Search Console, Microsoft Clarity, Looker
Content strategy
Information architecture
Content audits
Content style guides creation
Localized content management
Tools: Sanity, Wordpress, ChatGPT, Jasper, Typeform
Print design (brochures, posters, magazines)
Marketing collateral (social media ads, print)
Optimizing assets for web performance
Implementing accessibility
Creating presentation decks
Tools: Adobe Creative Suite (Photoshop, InDesign, Premiere Pro), Figma, Canva
Defining and managing project scope
Agile methodology
Digital transformation
Resource allocation and optimization
Defining and measuring KPIs
Tools: Jira, Miro, Notion, Asana, Monday